Okay, so I gotta get a root canal soon (yay me, right?) and I'm trying to figure out the whole insurance thing. Usually, I'm the type who just shows up at the dentist and hopes for the best, but this time it's a bit pricier, so I'm second-guessing myself. My friend swears by calling the insurance company first to get all the details sorted out—like exactly what's covered, what's not, and how much I'll owe. But honestly, every time I've called insurance in the past, it's been a total headache. Long hold times, confusing explanations, and half the time I end up more confused than when I started.
On the other hand, just winging it and letting the dentist's office handle it sounds way easier, but then again, I've been burned before with surprise bills. So I'm kinda torn here. Curious what other people usually do—do you bite the bullet and call insurance beforehand or just trust the dentist's office to handle it and hope for no surprises?
Honestly, I've seen it go both ways. I work in a dental office, and while we do our best to handle insurance smoothly, sometimes things slip through the cracks. Had a patient last month who got hit with an unexpected bill because their plan had some weird clause about root canals on molars. Calling insurance can be a pain, but it might save you from surprises later. Maybe grab a snack, put on some music, and settle in for the hold time...could be worth it.
